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Regardless of what we think of ourselves, it is our customers who define our
reputation, a reputation that is based on individualized customer service.

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- Publications supplier, creating IPCs for custom interiors
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- Publications supplier, creating CMMs for fuel, indicator, and transmitter
systems
- Converted legacy data manuals to digital data
- Creation of Technical Orders for the Northrop Grumman USAF B-2
- Provisioning (T-files)
- SGML for the Bombardier Dash 8 400
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- Creation and revision of Oxygen Systems CMMs
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- Creation of CMMs for the Bombardier Dash 100, 200, 300 interior
installation
- Installation Manuals for CANADAIR, Lockheed/USAF, British Aerospace
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- AMM in SGML for Bombardier
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- Creation of AMMs and Training Materials for in-seat power systems
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- Preferred publications supplier, creating the IPCs, AMMs, CMMs, WDMs,
Inspection Procedures, and Training Manuals for the live television in-flight
entertainment and camera surveillance systems
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- Exclusive publications supplier for over a decade, creating the IPCs,
AIPCs, AMMs, CMMs, OMMs for in-flight entertainment products.
- Developed and maintained a Real-Time Line-Maintenance Activity Tracking and
Reporting System for the American Airlines B767 program.
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- Publications supplier, creating CMMs for file server
components
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- Publications supplier, creating all the video system
CMMs, AMMs, IPCs, and Training manuals to support the various in-flight
entertainment systems product lines.
- Designed and implemented a Line-Maintenance Activity Tracking System in
support of world-wide Repair Stations
- FAA and JAA Repair approval documentation
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- Creation of CMMs and conversion of Japanese-to-English documentation
- Coordinated FAA Repair Station approval documentation
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- Creation and management of Customer Service web site
- CMM revisions
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- Creation of training material for in-flight internet and e-mail systems
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- Creation of AMMs, IPCs, AMMs, and CMMs for in-flight entertainment systems
product lines
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- Publications supplier, creating CMMs, AMMs, and IPCs for
in-flight maps and audio reproduction systems
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